Privacy Policy

Last updated: 04/06/2026

This Privacy Policy explains how Threadline Audio collects, uses and protects personal information when you visit this website, contact us, make an enquiry, or use our audio services.

Threadline Audio provides mixing, mastering, remote session playing, backing tracks, arrangement support and original music composition for independent artists, singers, songwriters and creative projects.

1. Who we are

Threadline Audio is operated by:

Business name: Threadline Audio
Owner / data controller: Tim Davies
Location: United Kingdom
Email: threadlineaudio@gmail.com

For the purposes of data protection law, Threadline Audio is the data controller for the personal information collected through this website and through direct enquiries.

2. What personal information we collect

We may collect the following information when you contact us, use our services, or interact with this website:

  • Your name

  • Your email address

  • Your phone number, if provided

  • Your social media handle, if you contact us through social media

  • Project details, such as the type of service you are interested in

  • Messages sent through our contact form or by email

  • Audio files, demos, stems, multitracks, lyrics, rough mixes, reference tracks or other creative materials you choose to send

  • Payment and invoice details

  • Records of communication between you and Threadline Audio

  • Website usage information, such as pages visited, device type, browser type and approximate location, if analytics tools are used

We only collect the information needed to respond to enquiries, provide services, manage projects, keep appropriate records and improve the website and service experience.

3. How we use your information

We use personal information to:

  • Respond to enquiries

  • Discuss your project requirements

  • Provide quotes

  • Deliver mixing, mastering, session playing, backing track, arrangement or composition services

  • Communicate with you about your project

  • Send invoices and payment information

  • Keep business and accounting records

  • Manage revisions, feedback and project delivery

  • Improve our website, services and customer experience

  • Protect our business, website and creative work

  • Meet legal, tax and accounting obligations

We will not sell your personal information.

4. Lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on the following lawful bases:

Contract

We use your information where it is necessary to provide a service you have requested, prepare a quote, communicate about a project, deliver work, or take steps before entering into a contract.

Legitimate interests

We may use your information where it is necessary for the legitimate running of Threadline Audio. This may include responding to enquiries, keeping appropriate records, improving services, protecting our business, and communicating with customers or potential customers.

We will only rely on legitimate interests where we believe your rights and interests do not override our business need to use the information.

Legal obligation

We may use and keep certain information where required by law, including for tax, accounting and financial record keeping.

Consent

We will rely on consent where required, such as for optional marketing emails or certain non-essential cookies. Where we rely on consent, you can withdraw that consent at any time.

5. Creative materials and music files

As part of a project or enquiry, you may choose to send creative materials such as demos, stems, multitracks, lyrics, rough mixes, finished mixes, reference tracks, session notes or other project files.

These materials will only be used to discuss, quote for, complete or deliver the relevant project.

Threadline Audio will not share, publish, distribute, release, sell or use your creative materials for promotional purposes without your permission.

We will treat unreleased music and project materials with care and confidentiality.

6. Payments and invoicing

If you purchase a service from Threadline Audio, we may collect information needed to issue invoices, confirm payment and keep financial records.

Payment may be handled by third-party providers such as:

Bank Transfer / PayPal

Threadline Audio does not store full card details unless explicitly stated. Card and payment details are normally processed securely by the relevant payment provider.

7. Who we share your information with

We may share limited personal information with trusted third-party service providers where necessary to run the website, communicate with customers, deliver services, process payments or keep records.

This may include:

  • Website hosting providers

  • Email providers

  • Contact form providers

  • Cloud storage providers

  • File transfer services

  • Payment processors

  • Accounting or invoicing software

  • Analytics providers

  • Professional advisers, such as accountants or legal advisers

We only share the information needed for the relevant purpose.

We may also share information if required to do so by law, regulation, court order, tax authority or another lawful request.

8. International transfers

Some third-party services used by Threadline Audio may process or store information outside the UK.

Where this happens, we rely on appropriate safeguards required by data protection law, such as contractual protections or recognised transfer mechanisms used by those service providers.

9. How long we keep your information

We only keep personal information for as long as reasonably necessary.

As a guide:

  • General enquiries may be kept for up to 12 months

  • Project communication may be kept for up to 2 years after the project ends

  • Invoices and accounting records may be kept for up to 6 years to meet tax and accounting requirements

  • Audio files, stems, demos and project materials may be kept for up to 6 months after project completion, unless otherwise agreed

  • Marketing consent records may be kept until you unsubscribe or withdraw consent

If you would like project files deleted sooner after completion, you can contact us at threadlineaudio@gmail.com

Please note that once project files are deleted, Threadline Audio may no longer be able to reopen, revise or re-export previous work unless you provide the files again.

10. Cookies and analytics

This website may use cookies or similar technologies.

Cookies are small files placed on your device when you visit a website. They may be used to make the website work, remember settings, understand how visitors use the site, or support embedded content.

We may use:

Essential cookies

These are needed for the website to function properly.

Embedded content

This website may include embedded content from third-party services, such as audio players, videos, social media posts or booking tools. These third-party services may use cookies or collect information according to their own privacy policies.

Spotify / YouTube / Instagram

Where required, non-essential cookies will only be used with your consent.

You can usually control or delete cookies through your browser settings.

11. Your rights

Under data protection law, you have rights over your personal information.

You may have the right to:

  • Ask what personal information we hold about you

  • Request a copy of your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete your information

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

  • Ask for your information to be transferred to another provider, where applicable

To make a request, contact:

threadlineaudio@gmail.com

We may need to confirm your identity before responding to certain requests.

13. How to complain

If you have concerns about how Threadline Audio uses your personal information, please contact us first so we can try to resolve the issue.

Contact:

threadlineaudio@gmail.com

14. Keeping your information secure

We take reasonable steps to protect personal information and creative materials from loss, misuse, unauthorised access, disclosure or alteration.

This may include using password-protected accounts, secure storage, reputable service providers and limiting access to project files and customer information.

However, no method of online transmission or digital storage is completely secure. Please avoid sending highly sensitive information unless it is necessary for your project.

15. Links to other websites

This website may contain links to third-party websites, social media platforms, music platforms or payment providers.

Threadline Audio is not responsible for the privacy practices or content of those third-party websites. You should read their privacy policies before providing personal information to them.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website, with the updated date shown at the top of the page.

17. Contact

For privacy questions, requests or concerns, contact:

Threadline Audio
Email: threadlineaudio@gmail.com